Store Policies

GENERAL INFO

All orders are Final Sale.

We do not accept Refunds or Cancellations at this time. 

Once we have shipped an item, we are not responsible and do not refund for any lost or stolen packages, so please ensure your delivery address is correct and secure.

PLEASE MAKE SURE TO READ THE CAPTION OF THE PRODUCT BEFORE PURCHASE. IF THE ITEM YOU ORDERED IS A PRE ORDERED ITEM IT WILL BE INDICATED THERE.

PROCESSING AND DELIVERY TIMES

OUR CURRENT PROCESSING TIME IS 1 - 2 WEEKS. PRE ORDERED ITEMS TAKE 4-6 WEEKS TO SHIP. STANDARD SHIPPING TYPICALLY TAKES BETWEEN 2-5 BUSINESS DAYS, FOR DESTINATIONS WITHIN THE UNITED STATES. IF WE ARE EXPERIENCING A HIGH VOLUME OF ORDERS, SHIPMENTS MAY BE DELAYED BY A FEW DAYS.

TRACKING YOUR ORDER

ONCE YOUR ORDER HAS SHIPPED, YOU WILL RECEIVE AN EMAIL WITH A TRACKING NUMBER TO TRACK YOUR ORDER VIA USPS. ONCE YOU RECEIVE YOUR TRACKING NUMBER, PLEASE ALLOW UP TO 48 HOURS FOR THE TRACKING PORTAL TO UPDATE.

CUSTOMS FEES AND IMPORT TAXES

BLONDITA IS NOT RESPONSIBLE FOR ANY CUSTOMS OR IMPORT FEES YOU MAY INCUR DURING OR AFTER SHIPPING (TARIFFS, TAXES, VAT, ETC.).

INVALID OR INSUFFICIENT ADDRESS

IF YOUR ITEMS ARE RETURNED BECAUSE OF AN INVALID OR INSUFFICIENT ADDRESS WE WILL HAVE TO CHARGE YOU TO RESHIP YOUR PACKAGE. 

LOST PACKAGES

WE ARE NOT RESPONSIBLE FOR PACKAGES LOST BY THE MAIL COURIERS, AND YOU WILL HAVE TO REACH OUT DIRECTLY TO THE COURIER (USPS, UPS, FEDEX, OR DHL) TO OPEN A MISSING PACKAGE CLAIM WITH THEM. THEY WILL BE ABLE TO BETTER ASSIST IN LOCATING YOUR PACKAGE, AS WE HAVE NO VISIBILITY ON YOUR PACKAGE ONCE IT LEAVES OUR STUDIO.

CONTACT US

IF YOU HAVE ANY QUESTIONS OR CONCERNS REGARDING YOUR ORDER, FEEL FREE TO CONTACT US AT BLONDITASHOP@GMAIL.COM