The Basics

• Blondita pieces are made in tiny, intentionally small runs 🌷 — which means some items may sell out quickly.
• Once your order leaves our hands, it's officially in the care of the mail carrier (USPS/UPS/DHL/FedEx). We can't refund lost or stolen packages, so please make sure your delivery address is correct and secure.
• For international besties: if import taxes/tariffs aren't paid and your package bounces back to us, we unfortunately cannot refund you (we actually get billed those tariff charges ourselves).
• If you order a pre-order item along with ready-to-ship items, your order will ship all together once the pre-order is ready.
• Items purchased during a sale or marked Final Sale cannot be returned or exchanged.

Returns & Exchanges

We accept returns and exchanges within 5 days of delivery for eligible items.

To qualify, your item must be:

• Unworn and unwashed
• In its original condition
• Have all original tags attached

Return Shipping

• Customers are responsible for all return shipping costs.
• We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
• Original shipping charges are non-refundable.

Returns

Once your return has been received and inspected, you will receive the full value of your eligible return as Blondita Store Credit in the form of a digital gift card.

• No refunds will be issued to your original payment method.
• No restocking fees apply.
• Store credit never expires and can be used toward any future Blondita purchase.

Exchanges

Need another size? We'd be happy to help!

If your requested size is available, we'll process your exchange once your return has been received and inspected.

Because Blondita drops are produced in limited quantities, we cannot guarantee that your requested size or style will still be in stock by the time your return arrives.

Please note that exchanges are final sale and are not eligible for return, refund, or additional exchange.

Missed out? Subscribe to our emails 📧 to be the first to hear about restocks.

Final Sale Items

The following items cannot be returned or exchanged:

• Items marked Final Sale
• Gift cards
• Underwear, intimates, and swimwear (for hygiene reasons)

Damaged or Defective Items

If you receive an item that arrives damaged or defective, please contact us within 48 hours of delivery with clear photos so we can review your case.

We'll always do our best to find a solution. Claims submitted after 48 hours may not be eligible for review.

Double-Check Your Addy 📦

• Please make sure your shipping address is entered correctly before placing your order.
• If a package is returned due to an invalid, incomplete, or undeliverable address, we'll process your return according to our return policy once it arrives back at our studio.
• Original shipping charges are non-refundable.
• If you notice an address error, contact us immediately. Once an order has shipped, we're unable to make changes.

When Your Blondita Will Ship

Blondita is a tiny-but-mighty studio run by one girl (hi 👋).

• Orders ship every Monday & Thursday.
• Orders placed before 12 PM PST on shipping days may ship the same day.
• Pre-orders typically ship within 4–6 weeks.
• U.S. orders usually arrive 2–5 business days after shipment.
• Express & Overnight Shipping (DHL Express) orders leave the studio on the next scheduled shipping day.
• During launches, sales, holidays, and busy periods, processing times may be slightly longer.

Please allow at least one week before checking in on your order.

Stalking Your Package 📦

• You'll receive tracking information by email once your order ships.
• U.S. orders ship via USPS.
• International orders ship via DHL, USPS, or UPS.
• Tracking may take up to 48 hours to begin updating.

🌍 International Magic (and Taxes)

• Customs duties, VAT, import taxes, and brokerage fees are the responsibility of the customer.
• If your package is returned because these fees weren't paid, we unfortunately cannot issue a refund.
• Please make sure your email address is correct so the carrier can notify you if payment is required before delivery.

International Returns

• International returns are accepted within our return window.
• Customers are responsible for all return shipping costs, customs charges, and any associated import/export fees.
• Eligible returns will receive Blondita Store Credit only.

Mail Mischief (Lost or Stolen Packages)

• All Blondita packages are shipped with insurance.
• If your package is lost in transit, please contact the shipping carrier directly to open a claim.
• Once a package is marked Delivered, Blondita is no longer responsible for lost or stolen packages.
• If you believe your package was stolen, please file a mail theft report with USPS (or your local carrier) and local authorities.

Misdelivered Packages

Once an order is marked as delivered by the shipping carrier, Blondita cannot replace or refund packages that are misdelivered or stolen. Please contact the carrier directly to request an investigation.

Need a Hand? 💌

Our customer service hours are Monday–Friday, 10 AM–3 PM PST.

Email us anytime at teamblondita@gmail.com, and we'll get back to you as soon as possible during business hours. 💗